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The process can be a valuable source of feedback for organisational effectiveness. When a valued employee leaves your company, there are many steps to take to ensure a smooth transition. But one step that shouldn’t be overlooked? Conducting an exit interview with the departing employee. Every organisation wants to retain skilled, high-performing staff. Exit interviews can pr...

The most productive teams can recognize each other’s emotional needs. Every growing business needs productive teams that work well together. And one of the core traits of a successful team? Emotional intelligence, say social science and business researchers. Emotional intelligence is the ability to manage and express one’s own emotions and to recognise and empathise with the...

No matter your industry, chances are that your business will need to adapt to survive. As the pace of business increases, the ability to adapt quickly to change is becoming increasingly important for companies. In one McKinsey & Company survey, two-thirds of respondents said that their sector was characterised by rapid change. To stay ahead of new innovations, customer deman...

Meet Roselyne Meriko When Kenyans Come Home sent Roselyne Meriko the job description for general manager of the medical business at Jubilee Insurance, she hesitated. “I don’t have a medical background or any insurance industry experience,” she said at the time. Roselyne previously worked in finance in the U.S., where she lived for 13 years before relocating back to Kenya to ...

Leadership experts share what stand-out African CEOs have in common Business is booming across Africa. According to the Brookings’ Africa Growth Initiative, in 2019 “about half of the world’s fastest-growing economies will be located on the continent, with 20 economies expanding at an average rate of 5% or higher over the next five years, faster than the 3.6% rate for the gl...

The increasingly popular tools come with real benefits and some pitfalls. When hiring executives and managers, every recruiter wants to find the right candidate: a highly qualified leader who is also a good cultural fit. The costs of hiring someone who isn’t right for the job are high, ranging from financial losses to a decline in team productivity. HR Magazine reports that ...

The growing sector has the promise to help transform economies in Africa. With the rise of internet access in Africa, the e-commerce industry has followed close behind. In 2017, the African e-commerce sector generated US$16.5 billion in revenue, a number that is expected to increase to US$29 billion by 2022, according to research firm Statista. Disrupt Africa recently report...

The best places to work invest in the employee experience as much as the customer experience. Corporate culture is sometimes referred to as “the way we do things around here,” and encompasses the deeply ingrained philosophies and practices that define an organisation and its people. From new start-ups to well-established businesses, culture can mean the difference between a ...

The benefits and risks of relying on algorithms in human management. Regardless of how you feel about artificial intelligence, the reality is that it is coming and will likely transform every industry. In a matter of decades, we may not even recognize the types of jobs we have and how we do them. The area of human management is no exception. In a recent survey by global orga...

Kenya’s leading turnaround expert shares his hard-earned advice with other leaders. When Julius Kipng'etich was first appointed as the director and CEO of Kenya Wildlife Service (KWS) in December 2004, one of his employees told him, “You don’t know issues of wildlife. I’m only giving you ninety days.” It’s true that Kipng’etich wasn’t an expert on wildlife, but he knew more ...

Part of climbing the job ladder or being fulfilled professionally comes with investing in developing skills of interest to you and of value to the job market. Some companies do a good job at professional development; from webinars, to in-house coaching sessions, to certificate / tuition reimbursement. However, given that not all places are that idyllic, it is important to ta...

For those in the diaspora wondering what the average benefits package might look like once you take on a job in Kenya, below are some things to consider: You have a choice between public and private insurance. The National Hospital Insurance Fund (NHIF) is a public and the primary insurance that works to provide comprehensive support for all diseases for Kenyan citizens. Mem...

The benefits, the differences, and how to know which one you need. For the manager who wants to advance in his or her career, a mentor or coach could be a great resource. Across many studies, researchers have found that professionals with a coach or mentor go further in their careers and are more satisfied in their jobs. They receive more promotions and higher salaries, chan...

Salary negotiations are one of the most uncomfortable and / or avoided conversations that any employee can have. However, here are a few tips to ensure higher chances of success. Prepare your case: Have a good reason why you are asking for a salary raise before the conversation. A reason like “I just feel like it is time,” will not work. Consider tying your reasons for compe...

When conducting your job search it might be easy to pass up some jobs because you don’t see your skills encompassing the job description. However, next time, instead of overlooking the job, you should take a second look. From our experience, employers have two types of skills that they include in their job descriptions: the “need to” and the “would be nice to” have. To decip...