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Effective teamwork in the office doesn’t happen by chance. The fate of an organisation can rise and fall based on the ability of its people to work together. Even with a team of individual superstars, there’s no guarantee they will function as a cohesive unit. Business researchers have spent years trying to decipher the magic formula for building high-performing teams. They’...

Are you Happy with your job? That's a question that can be defined in many ways. Is it being liked by your fellow peers? Is it the feeling of being content when a project is done successfully? Is it being congratulated by your boss frequently on a job well done? These questions are some of which people fail to seek answers for. So let's begin with a definition of "happiness"...

Clear expectations and on-going communication are keys to evaluating new recruits. A recent study by Leadership IQ found that 46% of new hires don’t work out within the first 18 months on the job. Most of these employees leave because of cultural or interpersonal mismatches, rather than a lack of technical expertise. With these low rates of success, getting your new hires of...

Here are some of those special traits that make a team member stand out. You’ve likely encountered this in your career: a job candidate or employee who has a special something that makes them stand out. It’s not a technical skill or something on their CV, but an X factor that makes them an extraordinary team member. These are the kinds of professionals we all want in our org...

The process can be a valuable source of feedback for organisational effectiveness. When a valued employee leaves your company, there are many steps to take to ensure a smooth transition. But one step that shouldn’t be overlooked? Conducting an exit interview with the departing employee. Every organisation wants to retain skilled, high-performing staff. Exit interviews can pr...

The most productive teams can recognize each other’s emotional needs. Every growing business needs productive teams that work well together. And one of the core traits of a successful team? Emotional intelligence, say social science and business researchers. Emotional intelligence is the ability to manage and express one’s own emotions and to recognise and empathise with the...

No matter your industry, chances are that your business will need to adapt to survive. As the pace of business increases, the ability to adapt quickly to change is becoming increasingly important for companies. In one McKinsey & Company survey, two-thirds of respondents said that their sector was characterised by rapid change. To stay ahead of new innovations, customer deman...

Meet Roselyne Meriko When Kenyans Come Home sent Roselyne Meriko the job description for general manager of the medical business at Jubilee Insurance, she hesitated. “I don’t have a medical background or any insurance industry experience,” she said at the time. Roselyne previously worked in finance in the U.S., where she lived for 13 years before relocating back to Kenya to ...

Leadership experts share what stand-out African CEOs have in common Business is booming across Africa. According to the Brookings’ Africa Growth Initiative, in 2019 “about half of the world’s fastest-growing economies will be located on the continent, with 20 economies expanding at an average rate of 5% or higher over the next five years, faster than the 3.6% rate for the gl...

The increasingly popular tools come with real benefits and some pitfalls. When hiring executives and managers, every recruiter wants to find the right candidate: a highly qualified leader who is also a good cultural fit. The costs of hiring someone who isn’t right for the job are high, ranging from financial losses to a decline in team productivity. HR Magazine reports that ...

The growing sector has the promise to help transform economies in Africa. With the rise of internet access in Africa, the e-commerce industry has followed close behind. In 2017, the African e-commerce sector generated US$16.5 billion in revenue, a number that is expected to increase to US$29 billion by 2022, according to research firm Statista. Disrupt Africa recently report...

The best places to work invest in the employee experience as much as the customer experience. Corporate culture is sometimes referred to as “the way we do things around here,” and encompasses the deeply ingrained philosophies and practices that define an organisation and its people. From new start-ups to well-established businesses, culture can mean the difference between a ...

The benefits and risks of relying on algorithms in human management. Regardless of how you feel about artificial intelligence, the reality is that it is coming and will likely transform every industry. In a matter of decades, we may not even recognize the types of jobs we have and how we do them. The area of human management is no exception. In a recent survey by global orga...

Kenya’s leading turnaround expert shares his hard-earned advice with other leaders. When Julius Kipng'etich was first appointed as the director and CEO of Kenya Wildlife Service (KWS) in December 2004, one of his employees told him, “You don’t know issues of wildlife. I’m only giving you ninety days.” It’s true that Kipng’etich wasn’t an expert on wildlife, but he knew more ...

Part of climbing the job ladder or being fulfilled professionally comes with investing in developing skills of interest to you and of value to the job market. Some companies do a good job at professional development; from webinars, to in-house coaching sessions, to certificate / tuition reimbursement. However, given that not all places are that idyllic, it is important to ta...