Head of Operations

Our Client

Sun Power Products, began making artisan cheese under the Brown’s Cheese brand in 1979. Browns is one of East Africa’s most established homegrown food brands, literally starting in the kitchen over 32 years ago. Fond as he was of brie, David Brown convinced his wife Sue to start making it at home with excess milk from their dairy herd, and today the company has burgeoned into the largest producer of cheese in the East African region. The company has now expanded production into other high-end artisan food products such as natural ice creams, baked crackers and jams/chutneys/pickles. Brown’s Cheese has earned worldwide recognition, winning seven awards at the South Africa Dairy Championships as well as an award at the 2002 Nantwich Cheese show in the U.K.

The Role

Reporting to the Commercial Director and Managing Director, the Head of Operations will be responsible for overseeing the production and distribution of a range of food products. They will ensure the organization is running smoothly to meet the expectations and needs of the customers. The position will interface directly with executive leadership, customers, department managers, and third parties to drive profitable growth and continuous improvement of company processes. This role will be based in Tigoni (Kiambu County), Kenya.

Key Responsibilities

  • Monitoring and analyzing the current system of production, and working out a strategy for improvement

  • Managing day-to-day activities from procurement through distribution

  • Ensuring proper operations of the facility, optimizing for staff, production, and other


  • Providing excellent leadership to managers and staff, with a focus on development and


  • Training and supervising new team members, tracking and measuring individual and team


  • Working with executives to make decisions for operational activities and set strategic goals

  • Continuously improve best practices across the business with focus on quality and


  • Leading an in-house Kaizen program

  • Managing procurement processes and coordinate material and resources allocation

  • Reviewing financial information and adjust operational budgets to promote profitability


  • BSc/BA in business administration or relevant field

  • Proven experience in Operations Management role for a minimum of five years

  • Strong computer skills, ideally in-depth experience with ERP systems

  • Excellent organizational and leadership abilities

  • Outstanding communication and people skills

  • Expertise in continuous improvement, quality, process optimization (eg Kaizen, ISO 9000, TQM)

  • In-depth knowledge of diverse business functions and principles

  • Working knowledge of data analysis and performance/operation metrics

  • Experience working with food in a commercial environment

Personal Attributes

To apply for this role, please submit a detailed CV through www.kenyanscomehome.com

  • Team-Oriented
  • Honesty and integrity

  • Intellectual curiosity

  • Passionate about food