PULA is an agro-insurance-technology business that addresses the lack of smallholder crop insurance by developing products that remedy the limitations of traditional insurance offerings. They design and sell ‘insurance bundles’ whereby the insurance policy is embedded in a critical farm input such as seed, fertilizer or credit. In 2017, they facilitated a crop and livestock insurance cover to 611,000 farmers in Kenya, Rwanda, Uganda, Nigeria, Ethiopia and Malawi. Apart from insurance, they also offer comprehensive risk analysis and assessment both through remote sensing, GIS and on ground yield assessments. PULA has a presence in ten countries across Africa and Asia, and work with Fortune 500 Companies, Global NGOs, Micro-finance Institutions, Research Institutions and Governments. The Role If you thrive in working in a dynamic environment where the demands are high, where you will be challenged every day and where you will get to deliver solutions that positively impact millions of farmers, then this role is for you! PULA is looking for an exceptional individual with a proven track record in developing new business, selling business value, insurance solutions and professional services to Executive levels – CEO, CFO, Sales and Marketing leaders and functional practitioners. This role will be based in Nairobi. Whats on Offer Become an early team member of a VC backed technology company that has provided insurance and agronomy solutions to over 800,000 smallholder farmers across 8 countries in 2018. Change the story of farming in Africa. PULA was the first to deliver agriculture insurance in many of the countries they work in, and have given farmers confidence, professionalism and pride. This is a chance to be part of that story. PULA pride themselves in operational excellence, both in terms of growth, technology as well as in their field operations and interactions with farmers. You will be part of an exceptional and award-winning team, and they will help you raise the bar and deliver what has never been done before. PULA offer market competitive compensation based on sales quota with the opportunity to double your remuneration if you reach quarterly sales quota. For a brief on their work so far, have a look at this talk by one of their founders here. Key Responsibilities Research, prepare and execute a sales plan focused on delivering new recurring revenue through partnerships with agro-input companies and public sector. Think strategically about which accounts to target and come up with creative solutions to get customers to engage. They expect you to qualify opportunities, know which deals to work on, and which ones to pass on. Be an outstanding external spokesperson for the company, its values and products. You will have the authority to prepare as well as negotiate commercial proposals. Progress prospects through a defined sales process to an eventual contracting and implementation. Manage the handover of new customers to operations team for the implementation of the solution. Generate new sales by creating new opportunities and nurture leads via leveraging existing relationships and building new relationships across industries from scratch. Build a commercial team across their target countries of operation that will be the flywheel of their growth. Provide market feedback to product development, technology and operations teams based on customer feedback. Required Technical and Professional Expertise Strong demonstrable sales or consulting experience in the area of agriculture, preferably in the seed/fertilizer/agrochemical industry. Knowledge and understanding of dealing with C-suite executives with excellent communication and presentation skills, integrity and impeccable professionalism. Data driven and able to convey the potential of data driven marketing to a sector that has traditionally had very little access to data. You are comfortable working against a sales quota target. You will be able to understand the basic principles of behavioral economics and how they apply to the agricultural and rural markets. You have strong quantitative and excellent excel skills at a minimum. You enjoy travelling across Africa and building relationships across sectors and disciplines Preferred Professional Experience Knowledge and background in Insurance is an advantage.
MYDAWA is a technology based service that enables consumers to purchase authentic high quality medicines, health and wellness products. They assure quality and give consumers value for their money for medicine purchased. The service, a first of its kind globally, has been developed in Nairobi in collaboration with a diverse array of healthcare practitioners. MYDAWA aims to bridge the gaps between healthcare providers and patients thus improving quality and cost of care. MYDAWA features a unique track and trace mechanism that consumers can use to verify authenticity of products from source, while offering convenience and privacy to the consumer. It also offers value for money as it does not charge any service fees, transaction or delivery costs. The Role The Head of Service Delivery/Insurance will be responsible for the Onboarding Strategy with the Health Insurers, Corporate customers and individual members. Handling critical communications with the customer, you will also curate and catalyze service improvement activities, both visible and invisible to the customer. Ultimately you will ensure the attainment of performance targets, high customer satisfaction and growth of the Insurance business: The person will: Lead the Service Delivery team to maximize revenues from the Insurance companies. Monitor the KPIs and drive continuous improvements and present these internally. Key Responsibilities This role will report to the Managing Director. Core responsibilities include; Drive the strategy to maximize revenues from the Insurance market by ensuring that all current Insurance providers are driving the uptake of MYDAWA services from their Corporate clients and individual members. Work closely with the health insurer to identify the benefits to them, the Corporate customer and individual members so that appropriate and timely communications plans can be drawn up against each insurer scheme. Plan and lead all Corporate Customer and Member onboarding to the MYDAWA platform following the agreed onboarding process to include, but not limited to, PR messaging, use of email and social media, Town Hall meetings and 1-1 sessions. Leading, directing, organizing and controlling the Service Delivery team to accomplish specified revenue objectives with the Health Insurers i.e. responsible for the day to day management of the Service Delivery team. Obtaining profitable results from the service delivery team through motivational leadership, coaching and counselling, skills development and sound knowledge of the Company’s offering to the insurance market and working knowledge of the product and benefits to insurers, corporates and members alike. Managing the Service Delivery administration function through preparing of operational performance reports, streamlining processes and systems wherever possible and advising senior management on how to maximise business relationships to create a customer friendly environment. Responsible for developing revenue plans, expense control plans, meeting agreed team targets, and promoting the Company’s presence throughout selected Health insurers in the country. Assisting in the development of the annual marketing plans, specifically advising on: stretching forecasts for each Insurer (based on historical data, market trends, competitive activity, promotional strategy and sales effort). Ensuring that the Company maintains high standards of corporate citizenship and social responsibility wherever it does business by ensuring that all service delivery personnel carry out their activities purposefully, responsibly, ethically and legally and ensuring that all customer engagement efforts meet relevant regulatory standards. Responsible for monitoring the performance of the service delivery team by reviewing reports, analysing revenue performance of individual team members and providing the team and senior management with necessary feedback. Organizing cyclical meetings, email newsletters and electronic bulletins to keep the service delivery team informed on pertinent internal communications. Attends client service review meetings, with areas covered that will include performance reports, service improvements, quality and processes, client roadmap and update sessions. Setting individual sales targets and administering the sale incentives plan by carrying out periodic performance appraisals against individual targets and company objectives and allocating incentives to sales team members on achievement of targets. Carrying out joint field work to personally observe the performance of team members in the field on a regular basis so as to provide feedback for improving the performance both to the team and senior management. Providing high standards of regular ongoing training for the service delivery team so that they possess sufficient product and technical knowledge to present information on the company’s products in an accurate and balanced manner. Organizing promotional activities aimed at building the Company’s brand to the insurance industry such as professional CPDs, exhibits at professional meetings in line with the marketing strategy and budget. Building and maintaining mutually beneficial partnerships/cooperation with insurance industry professional organizations and key opinion leaders to leverage the Company’s products and brand positively in line with the company strategy. Personally, but also with the help of the sales team, track competitor activity within the Insurance marketplace to provide feedback to the team and senior management to assist with sales strategy development. General Responsibilities Ensuring that the Company maintains high standards of corporate citizenship and social responsibility wherever it does business by ensuring that all team members carry out their activities purposefully, responsibly, ethically and legally and ensuring that all customer engagement efforts meet relevant regulatory standards. Responsible for monitoring the performance of own team by reviewing reports, analyzing performance of individual team members and providing the team and senior management with necessary feedback. Establishing an effective regular and timely communications plan with the Company and / or Board. Deliver (at a minimum) a weekly report and review to the MD of key deliverables and priorities. To assess the principal risks of the Company as regards to their Service Delivery approach and to ensure that these risks are being monitored and managed to ensure effective internal controls and management information systems are in place. to abide by specific internally established control systems and authorities, to lead by personal example and encourage all contractors to conduct their activities in accordance with all applicable laws and the Company’s standards and policies, including its environmental, safety and health policies. to ensure that the Company has appropriate systems to enable it to conduct its activities both lawfully and ethically Ensuring that all customer engagement and Service Delivery efforts meet relevant regulatory standards. To carry out other duties as may be reasonably requested from time-to-time by the Company, Board and / or other related parties, consistent with the skills and experience presented by the Employee. Key Attributes A goal orientated self-starter with an obsession for driving revenue growth. A logical thinker with strong analytical skills, influential and motivating with excellent communication skills – both written and verbal. Strong stakeholder management skills and experience. Takes ownership of problems and proactively resolves them. A natural leader with a demonstrable history of coaching and developing others. Ability to operate comfortably a C-level whilst also able to work well with delivery teams. Demonstrates a breadth and depth of knowledge of the Kenyan Medical Insurance market and a strong network within this. Qualifications Minimum of 1st degree and appropriate experience; MBA preferable.
responsAbility is one of the world’s leading asset managers specializing in development-related sectors of emerging economies. These sectors comprise the areas of finance, agriculture and energy. responsAbility provides debt and equity financing to non-listed companies with business models that target the lower-income section of the population and can thus drive economic growth and social progress. responsAbility offers professionally managed investment solutions to both institutional and private investors. responsAbility Renewable Energy Holding (rAREH): rAREH is a developer of renewable energy projects up to 50MW in Sub-Sahara Africa headquartered in Nairobi, Kenya. It’s 20 people strong team of experienced investment professionals, project developers, engineers and E&S specialists are working on a sizeable portfolio. Investors include KfW, Norfund and NdF. They are looking for a Head of Operations and Maintenance for the rAREH’s office in Nairobi. Key Responsibilities Management of the operations and maintenance for an existing portfolio of renewable energy assets (mainly hydro, solar and in the future wind) across SSA. Overall operational responsibility for all assets owned in part or wholly by rAREH. Ensure all Occupational Health & Safety and Environmental aspects in accordance with IFC Performance Standards are addressed during construction phase with a view to ensuring compliance during operations. Oversee the hiring, training and supervision of power plant staff. Overall responsibility for ensuring accurate and timely reporting on all operational matters to Asset Management, offtakers and other stakeholders. Participate in preconstruction and construction process of powerplants to advice and anticipate O&M matters. Overall responsibility for documenting and reporting on all government facing reporting requirements in specific countries. Structured identification and implementation of systems and procedures to ensure optimal plant operations. Overall responsibility for ensuring harmonious co-existence with local communities where rAREH has operating assets. Skills and Experiences Degree preferably in an engineering discipline. Excellent experience working within the O&M of renewable energy assets. Over 5 years of O&M leadership experience in power plants. Proficient in MS word, Excel, PowerPoint and Outlook. Experience working in a multicultural environment. Experience working in Operating Assets in SSA. Fluency in English (written and spoken). Project Management and budgeting skills. Sound knowledge of IFC Performance Standards, in particular with regards to Occupational Health & Safety, and Environment. Management skills - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership, production methods, and coordination of people and resources. Self-motivated with ability to prioritize workload. Good oral, written communication and interpersonal skills. Be able to communicate in a professional manner and in a pressurized environment. Minimum 10 years operational experience in the power sector.
MYDAWA is a technology based service that enables consumers to purchase authentic high quality medicines, health and wellness products. They assure quality and give consumers value for their money for medicine purchased. The service, a first of its kind globally, has been developed in Nairobi in collaboration with a diverse array of healthcare practitioners. MYDAWA aims to bridge the gaps between healthcare providers and patients thus improving quality and cost of care. MYDAWA features a unique track and trace mechanism that consumers can use to verify authenticity of products from source, while offering convenience and privacy to the consumer. It also offers value for money as it does not charge any service fees, transaction or delivery costs. The Role The Head of Marketing will be responsible for developing, implementing and executing strategic marketing plans for the entire organization and branded products in order to attract potential customers and retain existing ones. You will also ensure that Marketing campaigns support the growth ambitions of an early stage business. This role reports to the Managing Director. Key Responsibilities Above all else, the Head of Marketing must ensure that the Marketing activities continuously adapt to support the business objectives in the most cost effective manner. Responsibilities include but are not limited to; Core Functions By being attuned to the market, you can direct the team toward marketing success. Directing the market research efforts where they are necessary will help you to lead a winning team. Collaborate with, communicate with, and liaise with other departments and teams, with the goal of unifying customer service, distribution, and other aspects of the company in order to meet market demands. Define marketing strategies that are supportive of the overall objectives of the company. Develop a marketing plan, with budget and oversee it’s day to day implementation and activities. Network in order to create strategic partnerships to drive innovative growth strategies. Design and coordinate PR campaigns and promotional materials across a variety of channels. Ensure that all marketing and branding materials adhere to the latest Pharmaceutical Industry regulations. Organize, plan, and oversee the execution of: Public Relations Marketing Efforts Promotional Campaigns Work across a variety of channels (digital, print, etc.) Constantly look for new marketing techniques that can have a positive impact on the customer messaging as well as business operations. Constantly review the effectiveness of campaigns/tactics and amend as possible to ensure the best ROI for marketing investments. Finance Stay within Monthly, Quarterly and Annual budgets. Provide Monthly Cash Forecasts Administrative Manage staff that are allocated to the Marketing Departments. Provide Weekly Reports by Friday at 2pm to include update on KPIs. Provide Monthly Reports to include achievements, Focus & KPIs. Maintain a Risk Register updated as required but at least Monthly. Constantly look for new technologies and how they can have a positive impact on the customer as well as business operations. General Responsibilities Ensuring that the Company maintains high standards of corporate citizenship and social responsibility wherever it does business by ensuring that all team members carry out their activities purposefully, responsibly, ethically and legally and ensuring that all customer engagement efforts meet relevant regulatory standards. Responsible for monitoring the performance of own team by reviewing reports, analysing performance of individual team members and providing the team and senior management with necessary feedback. Establishing an effective regular and timely communications plan with the Company and / or Board. Deliver (at a minimum) a weekly report and review to the MD of key deliverables and priorities. To assess the principal risks of the Company regarding their marketing approach and to ensure that these risks are being monitored and managed to ensure effective internal controls and management information systems are in place. to abide by specific internally established control systems and authorities, to lead by personal example and encourage all contractors to conduct their activities in accordance with all applicable laws and the Company’s standards and policies, including its environmental, safety and health policies. to ensure that the Company has appropriate systems to enable it to conduct its activities both lawfully and ethically. Ensuring that all marketing efforts meet relevant regulatory standards. To carry out other duties as may be reasonably requested from time-to-time by the Company. Board and / or other related parties, consistent with the skills and experience presented by the Employee. Key Attributes Self-starter with the proven ability and track record to grow an e-retailing/online business. The ability to develop strategies and plans that align with the overall business objectives. Excellent communication skills, networking skills and a committed team player. Should have the ability to get the best out of their own team but also that of partners and agencies to ensure the business hits all growth KPIs. Requirements Proven experience as Head of Marketing; some similar positions considered. Working understanding of data analysis methods and market research. Application of marketing techniques and strategies across a variety of channels, both digital and non-digital (with a particular focus on digital). Understanding of a variety of disciplines (Finance, IT, etc.) Proficient or better in the following: MS Office Business Software (i.e. CRMs) Leadership, creativity and analitic Communication skills, verbally and written BSc OR BA in Business Administration, Marketing, Communications or other relevant fields. MSc or MA is very desirable.
Copia Global is bringing eCommerce to low-middle income people in Africa, transforming this historically neglected market into empowered global consumers. It is the best of Amazon plus Fedex plus a healthy dose of BoP expertise. Just as the Sears catalog revolutionized life in the pioneer days of the United States, Fedex revolutionized distribution and Amazon revolutionized life in the internet age, Copia is similarly creating a whole new medium to reach low-middle income consumers. By making accessible a wide range of trusted, reliable consumer goods - from rice to motorcycles, from mattresses to hammers, from soap to solar lights - Copia improves the quality of life for consumers at the middle and base of the economic pyramid. The advent of mobile technologies is the game changer, enabling Copia to provide a profitable, high quality service to low income people for the first time in history. Founded in Silicon Valley in 2013, Copia started its operations in Kenya and is now serving 3,600 locations throughout central Kenya and growing at 60% per year, with plans to expand internationally, starting with Uganda. Please see www.copiaglobal.com to learn more. The Position As a Director on the Copia Global Board of Directors, you will be responsible for the overall leadership and strategic direction of the business. You will participate in monthly phone calls, be available to the Chairman and the CEO as needed and meet in person in Nairobi for four days each October and April. You will: Support the CEO as needed. Provide input and guidance strategy and execution plans. Help with recruiting and selection of senior executives . Make connections and provide support with capital raises. Bring technology experience and expertise to this technology driven business. Provide connections and expertise to succeed in an African environment. Qualifications African market experience and connections, ideally including East Africa. Deep understanding of African culture. Consumer technology experience, ideally including eCommerce. Past board level experience. Demonstrated ability to build fast growing businesses. Outstanding communication and interpersonal skills. Flexibility to thrive in an unstructured environment. Strategic planning experience. Ability to embrace changing market dynamics. Entrepreneurial spirit.
d.light is a for-profit social enterprise whose purpose is to create new freedoms for customers without access to reliable power so they can enjoy a brighter future. They design, manufacture and distribute solar light and power products throughout the developing world. Through four hubs in Africa, China, South Asia and the United States, d.light has sold over 20 million solar light and power products in 65 countries, improving the lives of over 91 million people. d.light is dedicated to providing the most reliable, affordable and accessible solar lighting and power systems for the developing world and reaching 100 million people by 2020. The Role The job holder will be responsible for payroll processing, information management in regard to staff records, HR reporting and management of employee benefits. This role will be based in Nairobi, and will report into the Regional HRM, Africa. Key Responsibilities Oversee processing of monthly payroll for the whole region to ensure it is on-time and accurately delivered. Ensure compliance with relevant laws and internal policies. Liaise with auditors and manage payroll tax audits. Maintain accurate records and prepare reports. Resolve issues and answer payroll-related questions. Compile and update employee data through HRIS and file hard copies as required. Prepare HR reports and analyst (regular and ad hoc) to support business decision making. Manage employee inquiries regarding C&B, company policies and procedures, laws and regulation related matters. Conduct initial orientation to newly hired employees. Manage employee benefits (medical , Group Life/Accident WIBA and pension) and ensuring a good working relationship with the service providers. Identify benefit options by studying programs and obtaining advice from consultants. Inform employees of benefit usage by preparing and distributing benefit reports. Maintain benefit records by developing recordkeeping systems; initiating new-hire benefits; recording changes. Expedite delivery of benefits by establishing and maintaining working relationships with benefit providers. Reconcile benefits accounts by approving billing statements. Manage of Expatriate and Work Permit Management while partnering with appointed vendors. Key Performance Indicators Accurate and timely payroll and reporting. Management employee records (system and hard copies), employee services, and employee benefits meeting functional and compliance requirements. SLA met by appointed vendors in service delivery in the area of medical, pension, Group Life and Insurances services. Desired Skills and Experience A Bachelor’s Degree in Human Resources, Social Sciences or Industrial Psychology from a recognized university. A post graduate qualification in business management, HR or industrial psychology will be an added advantage. 4-7 years of progressive HR experience with a preferred specialization in C&B and project management. Proven record of application of following competencies: Planning and Organizing, Negotiation skills, Effective Communication, Problem Solving and Decision-Making, Strategic Thinking, Analytical Skills. Excellent and demonstrable interpersonal, influencing and negotiation skills. Working knowledge of the labour/ employment laws. Good understanding of the macro business environment and of how environmental factors and other drivers impact business strategies and tactics. Good understanding of the roles and responsibilities of key business functions and how they interrelate to achieve business objective. Strong oral and written communication skills. Strong mindset for continuous improvement and meeting or exceeding expectations and able to demonstrate complete discretion and confidentiality. Passion for social enterprise, development of people and environmental benefits.
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