Kenyans Come Home (KCH) is a niche recruitment firm, focused on connecting senior executives with exciting opportunities within the region. East Africa is going through unparalleled growth, attracting significant investment in the region and many companies are desperately searching for high-caliber executives to lead their growth agenda. KCH has access to extensive global and regional networks of highly talented and qualified professionals excited to be a part of Africa’s rapid growth. Our database of candidates have international exposure and training, yet understand the local cultural context, and are much more committed to staying with our clients for the long-term. We are seasoned professionals who know our market and know the challenges faced by many companies in this environment, particularly high-growth, entrepreneurial businesses. Our growth has primarily come from within our existing clientele and referrals, and we strive to provide each of our clients with personalized, customized and exceptional service in a timely and cost effective manner. Our Clients Our clients are creating, innovating, and growing businesses that are driving impact across the region. We have placed key leaders within scaling startups such as Copia Global, d.light, Kopo Kopo, Bridge International Academies, Solar Now, Intellecap, African Management Initiative, Mall for Africa, African Leadership Network, Azuri Technologies, Goodlife, amongst others. We have also worked with global and regional firms seeking leaders to set up and drive new strategic initiatives, such as ENGIE, Globeleq, Jubilee Holdings, CQS Technologies, Regus Kenya, I&M Bank, Horizon Capital, Future Hotels, WeldCon amongst others. A key element for growth is investment capital, and so we also continue to support Private Equity and Venture Capital funds as they build their teams and capacity to deliver. Examples of some of our clients in this space include Acumen Fund, LGT Impact Fund, Novastar Ventures, Catalyst Principal Partners, and Village Capital. The Role KCH is growing and we’re looking for a passionate, driven, and exceptional Senior Recruitment Consultant to join the team! As a Senior Recruitment Consultant, you will be responsible for end-to-end delivery of recruitment assignments. You will manage client relationships, apply critical thinking and consulting frameworks to develop tailored sourcing strategies, ensure the delivery of timely and high-quality solutions for clients, and contribute towards building the KCH brand and team. This is a full-time role reporting into the Head of Recruitment. Key responsibilities include: Develop deep relationships with clients and candidates based on trust and integrity. Provide insight and guidance to clients, and utilize analytical skills to clarify recruitment needs and communicate project timelines. Develop and execute on the sourcing strategy for new roles, including target list, sourcing methods, screening criteria, and timelines. Apply research and relationship building skills to find, contact and interest suitable candidates for each role. Interview and screen candidates against role requirements, to present clients with a high-quality shortlist of recommended profiles. Manage the delivery of multiple searches and assignments within a high-pressure environment with quick turnaround times. Identify and execute on ways to attract and connect with diaspora candidates; creating and/or managing on-going partnerships. Build the firm’s reputation and expertise through knowledge development and thought leadership. About You: You love people! You are energized by working with people and delivering results-oriented solutions for clients within a fast-paced environment. You excel in solving problems using clear, creative thinking, and are a passionate, committed self-starter that is able to manage multiple assignments. You love to learn! To learn about people and how they overcame challenges, solved problems, achieved success, became leaders. To learn about what drives them, what their passions are, what they could bring to a new role, how they could help drive forward an organization. To learn about exciting, innovative startups creating change that matters, solving problems through leveraging technology and implementing innovative solutions. To learn about some of the talent gaps and challenges within the market, and play an active role to fill those needs. To learn about the trends, gaps, and opportunities within a wide range of sectors in Kenya. The ideal candidate will: Hold a bachelor’s degree from a recognized university. Have 8+ years of work experience in a dynamic, client-facing environment. Have the ability to present information in an insightful and structured manner, both written and oral. Be tenacious, pro-active, and able to manage multiple projects effectively. Have high attention to detail, with a track record of efficiency and strong organizational skills. Be a self-starter, committed and able to work with minimal supervision. Be passionate, creative, and someone that likes to work with a team and help others to succeed.
Watu Credit Limited is a dynamic and fast-growing non-bank finance company that harnesses technology to offer both secured and unsecured lending, primarily via mobile services. They aim to become the leading East African provider of a broad set of inclusive financial products, delivered through technology in a fast, efficient and professional manner. WatuCredit offers asset financing (motorcycles and three-wheelers) and group lending products (short-term and business loans). The company is currently expanding with branches opened in Nairobi, Malindi, Nakuru, Mombasa (Town), Eldoret, Kitale, Bungoma, Kakamega, Kisii and Kisumu. Watu Credit Limited prides itself in offering fully cash-less services for loan disbursement and collection as well as 24-hour access for clients to their account balances. They commenced their business operations in July 2015 with the clear vision to be the best in class provider for short and medium-term loan products tailored to the specific needs of their target clients and delivered through mobile technology. WatuCredit is headquartered in Mombasa, Kenya, where this role will be based. The Role The Chief Operating Officer (COO) will oversee the organization’s ongoing operations and procedures. As a key member of the senior management team, the COO will report to the Managing Director and establish policies that promote company culture and vision through its operations. S/he will be responsible for the efficiency of the business, which includes maintaining control of diverse business operations and establishing and following a set of policies and processes. By setting comprehensive goals for performance and growth, the COO leads employees and encourages maximum performance and dedication. The COO role is a high-visibility position, requiring strong communication skills and the ability to maintain the highest level of integrity. Key Responsibilities The COO will focus on a full range of supervisory and monitoring functions including the; Coordination of jobs of various departments. Evaluation of reports. Identification of “red areas” within the business. Finding and implementation of the “right” solutions. Further to this, the COO will also be tasked to; Measure effectiveness and efficiency of operational processes both internally and externally and find ways to improve processes. Develop and implement growth strategies. Oversee daily operations and making adjustments as necessary. Identify new commercial opportunities. Build management capacity, identification of gaps and recruiting senior management capacity. Develop and drive performance measures using dashboards of high-level key indicators. Ensure smooth collaboration with internal and external stakeholders. Design and lead the implementation of improvements to strategy, policies and procedures. Direct the preparation of short-term and long-range plans and budgets based on broad organizational goals and growth objectives. Qualifications Bachelor’s degree in a relevant field; an MBA is preferred Previous experience in a senior management/operational role within a fast-paced, high-growth environment. Track record of managing and growing teams, establishing systems and KPIs, and driving both revenue and profitability. Strong entrepreneurial streak, innovative, and hands-on. Strong analytical and communication skills, combined with the ability to rapidly adapt to change in a dynamic business environment. Excellent interpersonal skills and the ability to gain respect and trust of team members at all levels. Ability to share the company’s vision of exponential growth and add value.
Jubilee Insurance Ltd. was established as the first incorporated Insurance Company based in Mombasa in August 1937. They have since spread their wings and sphere of influence as the No. 1 Insurance Company in the region with offices in Kenya, Uganda, Tanzania, Burundi and Mauritius and are recognized as the largest Composite Insurer in East Africa with over 450,000 clients. They are listed in the Nairobi Securities Exchange, Dar Es Salaam Stock Exchange and the Uganda Securities Exchange having been rated highly on Leadership, Quality and Risk Management and awarded AA- rating in Kenya & Uganda and an A+ in Tanzania. Jubilee is currently seeking an experienced Chief Investment Officer for their newly established investment fund, Jubilee Financial Services Limited. The CIO will report to the Group CEO and JFSL Board and will drive the company’s overall investment strategy. The Role The Chief Investment Officer will: Drive the company’s overall investment strategy in consultation with the Investment Committee. Deliver superior investment returns on client portfolio. Support the Marketing Team in selling the Company’s investment products to grow assets under management. Lead Product conception, development and implementation. Manage a team of investment staff and coordinate with other department heads for smooth functioning of the organization. Serve as the overall relationship manager for the Company’s clients. Responsibilities Investment Duties Convener of Investment Committee of the management and attend Board Investment Committee; oversee the economic and investment research and report to the Board Investment Committee. Responsible for developing portfolios and delivering investment returns exceeding pre-set benchmarks. Manage a team of investment professional and research analysts. Ensure timely and coordinated implementation of Investment Committee decisions. Regularly monitor portfolios under management and recommend any rebalancing strategies to bring them in line with both agreed investment committee strategies and Client current circumstances. Report in accordance with AIMR Performance Reporting Standards. Uphold and follow the CFA Code of Ethics and Standards of Professional Conduct. Ensure investment decisions are backed by high quality and appropriate research and analysis, both internal and external. Business Development Duties Keep abreast of latest developments in international and regional markets and develop appropriate products for launch. Manage existing client relationships in order to retain and grow business from company’s clients. Support the Business Development team in presentations to potential clients. Leverage existing business relationships of the Group to grow company client base. Reporting & Relationship Management Responsible for periodic reporting to clients incorporating economic and market overview, portfolio valuation and performance and strategy for the following quarter. Coordinate with other Department heads for ensuring timely and accurate reporting to regulators (CMA/ RBA) as appropriate. Making presentations to Client Investment Committees/ Trustees/ Fund secretaries. Preparing strategy papers, investment recommendations and reports to the Board, CEO and Investment Committee. Actively manage relationships with brokers and other market participants. Administration Ensure all documentation regarding investment management are complete and up to date. Liaise with Operations to ensure that management fees are paid promptly. Key Deliverables Portfolio management Client relationships Business development Production of regular investment updates Requirements Academic Qualifications BSc. (Mathematics/Statistics/Actuarial Science), BCom. (Accounting/Marketing) or any other similar qualification from a recognized university. An MBA or its equivalent will be an advantage. CFA Charter holder or equivalent. Knowledge in investment reporting and corporate financial reporting. Knowledge of legislation governing Retirement Benefits and institutional and retail investments. Key Competencies Visionary Entrepreneurial Spirit Market Awareness Customer Focus Continuous Innovation Ownership & Commitment Team Spirit Relevant Experience Minimum ten years’ experience in managing investments. Experience in managing and leading investment teams Track record of delivering superior investment returns Experience in managing funds on a global and/or regional basis will be an added advantage. Functional Skills Retirement benefits management Research and Investments Accounting and Report writing People management
Our Client More than 500 million people across sub-Saharan Africa lack access to electricity and the International Energy Agency expects that number to increase to 700 million by 2030. Since extending the grid to them would cost billions of dollars, micro-scale, off-grid power from solar is often the only viable answer to energy poverty. In countries like Uganda, where only 20% of the population has an on-grid connection, there’s undeniable potential for solar to leapfrog traditional energy provision models; however, affordability, perceptions of low quality and the absence of last-mile distribution and maintenance networks are curtailing development. These are the very problems that SolarNow was founded to solve. A Dutch company with its head office in Kampala and core operations in Uganda and Kenya, it sells high-quality solar solutions to fit the needs of rural households and small entrepreneurs — from 50Wp small solar home systems capable of powering a radio, phone and a number of lights to 10kWp systems that can power productive appliances and offices. These systems are offered including a range of SolarNow branded consumer electronics, including televisions, fridges, flat irons, shavers and water pumps. Crucially, SolarNow also provides credit that allows client to spread payment for their products over 24 months. Together with a network of 66 branches (950 FTE) in Uganda and Kenya and a price plan that includes full installation and service, backed by a unique five-year warranty, SolarNow has all the pieces in place to take optimal advantage of this unique market opportunity. The company already serves over 35,000 clients and plans to roll out its operations into other African countries during the coming years. SolarNow increasingly serves the entrepreneurial class. Clients in this segment experience more economic benefits from our solutions, and customer lifetime value is generally higher, as opposed to selling smaller products to the lower end of the market. In order to better serve this market, SolarNow is moving from a product led strategy to a customer led strategy, where the Marketing Director plays a key role in setting the direction for the business in terms of client centricity, customer segmentation and value proposition design. The Role Apart from developing this customer led strategy and value proposition, the Marketing Director’s tough job is to drive behaviours of leadership and staff in the organization towards a customer led culture. The Marketing Director leads the Marketing Team, who constantly analyse the margin potential, needs and characteristics of the various client segments, to come to attractive value propositions matching the needs of the selected client segments and generating attractive customer lifetime value to the company. The Marketing Team is further responsible for the branding and communications strategy, including lead generation leveraging social media and partnerships. The team keeps a close eye on competition and constantly identifies new opportunities for channels, branding, and partners. Reporting to the COO, the Marketing Director builds the sustainable foundation for highly effective strategic marketing in the company. The Marketing Director is a key advisor in strategic decision-making and promotion into the company’s managing board shall be considered within 24 months. Preferred Characteristics Someone who cares deeply about improving livelihoods in Africa and brings more than passion to the role: have the grit and resilience to do this work. Someone who has a deep curiosity and proven excellence if it comes to understanding clients and developing value offers that answer clients’ needs. Should also be a dynamic team worker, who can create excitement about new ideas amongst different types of people, and, as a result, gets things done. Have a proven track record of success in senior marketing roles and an entrepreneurial mindset with the ability to spot original branding opportunities. Ideally having worked in a strategic marketing director role in an established FMCG/B2B business, don’t mind working in a complex, constantly changing and resource- constrained environment. Someone who loves to make people around them performs better by constant training, coaching, and ensuring underperformance does not occur. Should be a persistent problem-solver, a direct and candid communicator, able to be hands-on without getting lost in the weeds. What to expect SolarNow offers a dynamic role in a high potential, high-impact for-profit business in a fast-growing market. The Marketing Director will be based in Kampala, but the job requires intensive travel across East Africa. The company offers a market conform package consisting of salary, medical insurance and performance-based incentives.
Jubilee Insurance Ltd. was established as the first incorporated Insurance Company based in Mombasa in August 1937. They have since spread their wings and sphere of influence as the No. 1 Insurance Company in the region with offices in Kenya, Uganda, Tanzania, Burundi and Mauritius and are recognized as the largest Composite Insurer in East Africa with over 450,000 clients. They are listed in the Nairobi Securities Exchange, Dar Es Salaam Stock Exchange and the Uganda Securities Exchange having been rated highly on Leadership, Quality and Risk Management and awarded AA- rating in Kenya & Uganda and an A+ in Tanzania. The Role The Regional Chief Financial Officer will report to the Regional CEO JHL and will have the Finance and Accounting heads of Jubilee insurance Kenya, Uganda, Tanzania, Mauritius and Burundi reporting into them. The Regional Chief Financial Officer will be tasked; To lead, manage and set standards for the finance and accounting team within the Jubilee organization across all markets in which the group operates. To support the Regional CEO in the development of strategy with supporting budgets and business plans. To upgrade financial controlling and reporting standards in Jubilee whilst supporting the business to achieve targeted growth and profitability. To ensure the financial stability of the organization and solvency of the insurance subsidiaries, through accurate reporting, and developing standards of financial performance in the accounting and finance areas, including coordination with the internal and external actuary. To oversee the investment management activities of JHL and its subsidiaries including active participation in the JHL Investment Committee. To deliver timely and accurate financial reporting to internal and external stakeholders. To help determine company policy and explain complex financial matters to other company executives, board directors, government officials, shareholders etc. Responsibilities 1. Strategic Ensure JHL’s financial benchmarks and targets are in line with Group standards and are communicated and implemented across all Jubilee business lines and branches. Coordination of the JHL Strategic planning and Budget process. Provide financial direction on potential M&A or regional expansion activities, including the preparation of business plans and budgets for potential new operations. Coordinating the investment strategy of the company to monitor and manage Asset and Liability matching. 2. Controlling and Reporting Enhance the utilization of the integrated financial and management information systems. Analyse and report financial information to management and the Board within agreed timelines including profit & loss statements, capital investment, budget allocation, cash flow forecasting and asset-liability management. Advise and be a point of reference for the Regional CEO and Board of Directors in all financial matters which impact JHL. Review and analyse financial data and performance against plan and industry overall performance. Ensure timely delivery of reports required by regulatory and industry bodies. Establish and maintain the financial business plan for the Group, including the expense budget and monitor variances between budget and actual performance. Maintain effective models of the business to support the business planning process. Implement systems to enable management of expenses and capital needs within budget. 3. Accounting Ensure adequate recruitment and development of finance staff. Agree and evaluate targets (budget and performance) to steer and motivate the department according to agreed performance management and budget targets. Coordinate with the Internal Audit team to ensure a transparent and objective review of all points raised through the internal audit process. Oversee the activity of the external auditors and actuary for JHL in collaboration with the respective Finance Manager’s. Coordinate with the internal and external actuary to ensure completion of statutory valuation and reserve calculations. Job Qualifications Experience of financial management and accounting practice within an insurance company environment is desired. Experience of running the finance function of a major organization. Chartered Accountant or CPA with practical experience of modern accounting practice including the application of International Financial Reporting Standards. Skills and Personal Qualifications Excellent leadership skills. Excellent planning, managerial and follow up abilities. Excellent interpersonal skills and people oriented with an ability to mobilize teams. Excellent communication skills. High problem solving abilities. Creative and highly motivated with an ability to handle work pressure and to meet tight deadlines. Keen on learning, self-development and employees development. Strong coaching skills. Good computer skills. Excellent written & spoken English
MYDAWA is a technology based service that enables consumers to purchase authentic high quality medicines, health and wellness products. They assure quality and give consumers value for their money for medicine purchased. The service, a first of its kind globally, has been developed in Nairobi in collaboration with a diverse array of healthcare practitioners. MYDAWA aims to bridge the gaps between healthcare providers and patients thus improving quality and cost of care. MYDAWA features a unique track and trace mechanism that consumers can use to verify authenticity of products from source, while offering convenience and privacy to the consumer. It also offers value for money as it does not charge any service fees, transaction or delivery costs. The Role The Head of Service Delivery/Insurance will be responsible for the Onboarding Strategy with the Health Insurers, Corporate customers and individual members. Handling critical communications with the customer, you will also curate and catalyze service improvement activities, both visible and invisible to the customer. Ultimately you will ensure the attainment of performance targets, high customer satisfaction and growth of the Insurance business: The person will: Lead the Service Delivery team to maximize revenues from the Insurance companies. Monitor the KPIs and drive continuous improvements and present these internally. Key Responsibilities This role will report to the Managing Director. Core responsibilities include; Drive the strategy to maximize revenues from the Insurance market by ensuring that all current Insurance providers are driving the uptake of MYDAWA services from their Corporate clients and individual members. Work closely with the health insurer to identify the benefits to them, the Corporate customer and individual members so that appropriate and timely communications plans can be drawn up against each insurer scheme. Plan and lead all Corporate Customer and Member onboarding to the MYDAWA platform following the agreed onboarding process to include, but not limited to, PR messaging, use of email and social media, Town Hall meetings and 1-1 sessions. Leading, directing, organizing and controlling the Service Delivery team to accomplish specified revenue objectives with the Health Insurers i.e. responsible for the day to day management of the Service Delivery team. Obtaining profitable results from the service delivery team through motivational leadership, coaching and counselling, skills development and sound knowledge of the Company’s offering to the insurance market and working knowledge of the product and benefits to insurers, corporates and members alike. Managing the Service Delivery administration function through preparing of operational performance reports, streamlining processes and systems wherever possible and advising senior management on how to maximise business relationships to create a customer friendly environment. Responsible for developing revenue plans, expense control plans, meeting agreed team targets, and promoting the Company’s presence throughout selected Health insurers in the country. Assisting in the development of the annual marketing plans, specifically advising on: stretching forecasts for each Insurer (based on historical data, market trends, competitive activity, promotional strategy and sales effort). Ensuring that the Company maintains high standards of corporate citizenship and social responsibility wherever it does business by ensuring that all service delivery personnel carry out their activities purposefully, responsibly, ethically and legally and ensuring that all customer engagement efforts meet relevant regulatory standards. Responsible for monitoring the performance of the service delivery team by reviewing reports, analysing revenue performance of individual team members and providing the team and senior management with necessary feedback. Organizing cyclical meetings, email newsletters and electronic bulletins to keep the service delivery team informed on pertinent internal communications. Attends client service review meetings, with areas covered that will include performance reports, service improvements, quality and processes, client roadmap and update sessions. Setting individual sales targets and administering the sale incentives plan by carrying out periodic performance appraisals against individual targets and company objectives and allocating incentives to sales team members on achievement of targets. Carrying out joint field work to personally observe the performance of team members in the field on a regular basis so as to provide feedback for improving the performance both to the team and senior management. Providing high standards of regular ongoing training for the service delivery team so that they possess sufficient product and technical knowledge to present information on the company’s products in an accurate and balanced manner. Organizing promotional activities aimed at building the Company’s brand to the insurance industry such as professional CPDs, exhibits at professional meetings in line with the marketing strategy and budget. Building and maintaining mutually beneficial partnerships/cooperation with insurance industry professional organizations and key opinion leaders to leverage the Company’s products and brand positively in line with the company strategy. Personally, but also with the help of the sales team, track competitor activity within the Insurance marketplace to provide feedback to the team and senior management to assist with sales strategy development. General Responsibilities Ensuring that the Company maintains high standards of corporate citizenship and social responsibility wherever it does business by ensuring that all team members carry out their activities purposefully, responsibly, ethically and legally and ensuring that all customer engagement efforts meet relevant regulatory standards. Responsible for monitoring the performance of own team by reviewing reports, analyzing performance of individual team members and providing the team and senior management with necessary feedback. Establishing an effective regular and timely communications plan with the Company and / or Board. Deliver (at a minimum) a weekly report and review to the MD of key deliverables and priorities. To assess the principal risks of the Company as regards to their Service Delivery approach and to ensure that these risks are being monitored and managed to ensure effective internal controls and management information systems are in place. to abide by specific internally established control systems and authorities, to lead by personal example and encourage all contractors to conduct their activities in accordance with all applicable laws and the Company’s standards and policies, including its environmental, safety and health policies. to ensure that the Company has appropriate systems to enable it to conduct its activities both lawfully and ethically Ensuring that all customer engagement and Service Delivery efforts meet relevant regulatory standards. To carry out other duties as may be reasonably requested from time-to-time by the Company, Board and / or other related parties, consistent with the skills and experience presented by the Employee. Key Attributes A goal orientated self-starter with an obsession for driving revenue growth. A logical thinker with strong analytical skills, influential and motivating with excellent communication skills – both written and verbal. Strong stakeholder management skills and experience. Takes ownership of problems and proactively resolves them. A natural leader with a demonstrable history of coaching and developing others. Ability to operate comfortably a C-level whilst also able to work well with delivery teams. Demonstrates a breadth and depth of knowledge of the Kenyan Medical Insurance market and a strong network within this. Qualifications Minimum of 1st degree and appropriate experience; MBA preferable.
+254 704 968 748
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